News That Matters

The Launch of L’OCCITANE’s First Deluxe Spa in East Java

L’OCCITANE is excited to announce the opening of its first-ever deluxe spa in the East Java province of Indonesia at five-star, The Westin Surabaya Hotel. The luxurious property is situated in Surabaya, the second largest city in the country and the capital of the East Java province.

Located in the heart of the city with direct access to the popular Pakuwon Mall, one of the largest shopping malls in Indonesia, the 204-room property showcases a spectacular city skyscape with panoramic views of West Surabaya. In addition to its magnificent accommodation and award-winning restaurant, the state-of-the-art wellness facilities include Spa by L’OCCITANE, 24-hour WestinWORKOUTTM Fitness Studio, steam baths, and swimming pool.

Spa by L’OCCITANE will highlight the brand’s exclusive products and effective and advanced treatments in the hotel’s welcoming and soothing 300sqm sanctuary of well-being located on the sixth floor. There are four peaceful treatment rooms (including one for couples) each themed and liveried in restful colours to reflect the brand’s iconic product ranges, all imbued with the natural spirit of Provence. These include Immortelle, Lavender, Almond and Rose. There is also a room devoted to manicures and pedicures and a relaxation zone. Inspired by the natural beauty and fertile soil of Provence, Spa by L’OCCITANE will provide a fully integrated and holistic well-being experience with a bespoke menu and wide range of singular, pioneering, and personalised treatments designed to accommodate the individual needs of the hotel’s guests.

Alamsyah Jo, Complex General Manager, The Western Surabaya Hotel, commented: ‘We are inaugurating the first Spa by L’OCCITANE in the East Java province that will offer holistic well-being treatments right in the middle of a busy city. Just a few steps away from the Pakuwon Mall, people can feel the luxury of our best spa treatments while enjoying time in Indonesia’s largest mall.’


He continued: ‘One of the reasons that we have Spa by L’OCCITANE is for its distinctive treatment flow from the moment guests arrive to post-treatment. Each guest will go through a personalised consultation to get to know their skin condition and concerns so that the beauty therapist may provide the right treatment and products. This kind of personal touch aligns well with what Westin does for its guests.’

Catherine Tran, Director of Spa Business Development at L’OCCITANE, said: ‘We are honoured to represent the Westin Surabaya’s well-being experience. It is a wonderful destination to bring our spa concept and showcase our made-to-measure well-being offer. The Westin Surabaya, with its state- of-the-art personalised guest experience, is a fantastic addition to our exclusive network of ambassadors.’