News That Matters

The Opening of Sheraton Hanoi West

Sheraton Hotels & Resorts announced the opening of Sheraton Hanoi West, the eighth Sheraton Hotel in Vietnam and its second in the country’s vibrant, culturally-rich capital city. Conveniently positioned close to the National Convention Center, this newly-rebranded hotel offers an extensive collection of guestrooms, suites and residences, exceptional business and leisure facilities, and a lush tropical greenery in the heart of the hotel, creating a comforting environment to relax, revive and connect. The 520-key hotel will bring to life the brand’s new vision as part of a worldwide transformation which focuses on design and experience signatures that foster community, gathering, and productivity in all areas of the hotel.


 “We are delighted to unveil Sheraton Hanoi West, as Marriott International continues to introduce world-class hospitality to Vietnam’s most dynamic destinations. With eight Sheraton hotels and resorts across the country, this timeless and trusted brand continues to inspire new journeys. We look forward to creating connections and a sense of belonging for discerning domestic guests and international visitors alike,” said Jakob Helgen, Area Vice President – Thailand, Vietnam, Cambodia & Myanmar, Marriott International.


A rippling stream draws guests into Sheraton Hanoi West’s light-filled lobby that serves as the hotel’s community hub – a flexible open area that empowers people to come together and make new connections. Natural, warm and welcoming, this holistic gathering place provides an inviting, purpose-built space that allows guests to work, eat and drink while soaking up the energy of the space. This is also the perfect spot to plug in and stay productive, with the choice of a social Community Table that embraces both form and function, with features including built-in lighting, outlets, and wireless charging stations and The Booth, for focused thinking or video calls with family, friends, or co-workers, all surrounded by lush tropical greenery to spark fresh ideas

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Sheraton Hanoi West features 390 modern guestrooms and suites, as well as 130 spacious residences, creating intuitive options for every type of stay, from leisure breaks to extended corporate trips. Each suite features elevated amenities and a separate living area, and the one-, two- and three-bedroom residences create a “home-away-from-home” atmosphere with spacious interiors and kitchenettes. The Sheraton Club allows those staying in the hotel’s premium accommodation to unwind in style with elevated services and panoramic views.
A trio of thoughtful and approachable dining venues includes The Market, an inviting spot for all-day dining, with an extensive selection of international and locally-inspired cuisine. An elegant alfresco terrace is surrounded by lush greenery, and the private dining rooms are perfect for special occasions. The Lobby Lounge is the ideal spot for daytime refreshments and light bites, and the Sky Bar sets the scene for signature cocktails and uplifting evenings, as the sun sets over the city.


Sheraton Hanoi West will help every guest to relax and revive their body, mind and soul, whether they are traveling for business or leisure. The outdoor freeform swimming pool is an elevated oasis to cool off at any time of day, surrounded by tropical foliage and a pool deck. For complete rejuvenation, the spa is a sanctuary of tranquility where professional therapists blend ancient Asian wellness wisdom with modern science to offer a full range of massages, body scrubs, beauty therapies and more.


The hotel houses 661 square meters of flexible and fully-connected function space. The 418-square meter ballroom can host up to 500 delegates for memorable occasions, including conferences, seminars and weddings, or be divided into three spaces for more intimate events. Four additional meeting rooms can host creative breakouts, training sessions, media briefings and more.